WhatsApp Business enables you to have a business presence on WhatsApp, communicate more efficiently with your customers, and help you grow your business. You can fill in additional details in the Explore Business Tools window after this step is completed, or you can skip this step and fill them in later.īusiness Profile: You can fill out your business profile with information such as your operations' working hours, email address, and website address.Ĭatalog: You can display a list of your company's products and services.A simple tool for businesses to talk to their customers. Profile Picture/Logo: Your company's logo can be used as your profile picture.Ĭategory of Business: Choose the appropriate category for your business from the dropdown menu.ĭescription: In 256 characters or less, describe what your company does.īusiness Address: Put your company's official corresponding address in this field. On the requirement of business details, you will be prompted with the following attributes in this window.īusiness Name: Insert your official business name here, which will be used to engage with your audience. This is the final step in creating a WhatsApp Business account once you've completed all of the previous steps.
Another one is WhatsApp Business API, designed for big companies and organizations. First is the free-to-use WhatsApp Business App that can be downloaded from the play/app store. WhatsApp Business accounts fall into two categories, where they have two variations of the App depending on the business size and operation. Business can add their digital catalog to the app, create message templates and set up quick replies for repeated questions, and also highlight their working hours, and so on. The business account certainly has additional features that aid small businesses to start with an online business. WhatsApp came up with the idea of Business accounts to bridge the gap and facilitate a smooth interactive platform that's been used by more than 2 billion active users. Let's take a moment to understand, What WhatsApp Business Account is and how it's different from the normal WhatsApp app.Īs the name suggests, the WhatsApp Business account is the communication platform for both big and small companies to interact with their customer base. Before we start talking about the steps involved in creating or setting up a WhatsApp business account and ponder upon the technicalities of the App.
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